Our Warranty

A few words about us

Bed Man specialises in offering a wide range of high quality Australian made mattresses at factory direct prices. Under the directorship of Ralph Wheeler, Bed Man is one of Melbourne's largest custom-made manufacturer of mattresses. With over 40 years of rich experience in bed making, all our products are made with the highest quality and health guarded materials. We make to order all our beds and mattresses. Our product portfolio includes mattresses for commercial use, caravan, pillow top, pocket spring, natural latex and camper trailers mattresses.

At Bed Man, all our mattresses have at least a 10-year warranty (latex mattresses have a 15-year warranty) against defects. The warranty periods we provide are:

  • BodyContour Natural Latex) 15-year warranty
  • Posture Comfort 10-year warranty
  • Back Support 10-year warranty
  • Serenity & Balance 10-year warranty
  • We only use the highest quality fabrics and features: HealthGuard FabricUltra Fresh Foams , and Anti-Dust Mite Protection.


    Warranty Or Care Instructions

  • WARRANTY DOES NOT COVER WRONG CHOICE
  • WARRANTY DOES NOT COVER IF MATTRESS IS NOT TURNED OR ROTATED
  • MANUFACTURER IS UNABLE TO HANDLE SOILED OR ABUSED MERCHANDISE
  • A PROPER FOUNDATION SHOULD BE USED TO ENSURE CORRECT SUPPORT
  • WARRANTY IS FIXABLE, NOT REPLACEABLE. IF UNFIXABLE THEN IT WILL BE REPLACED

  • TURN AND ROTATE YOUR MATTRESS AT LEAST ONCE A MONTH. OCCASIONAL AIRING IS BENEFICIAL.
    DO NOT WASH OR WET FILLINGS

    LEGS AND CASTORS MUST BE FIRMLY SECURED AND CHECKED REGULARLY
    BODY IMPRESSIONS ARE NORMAL IN A NEW MATTRESS

    Testimonials

    • I have been buying mattress' off The Bed Man for a few years now and his customer service and quality mattress' are amazing. He custom made a cot mattress for my daughter and I have bought both a double and king bed and base from him. Having major back issues (from past surgery) I can honestly say I've never slept better. I highly recommend his mattress' not only for quality workmanship but price too! You can't beat him. Go check him out you won't regret it.
      Jessica Craven / Client
    • Hi mate, I purchased the custom Paramount Duet mattress off you (picked it up yesterday). Just wanted you to know that we are over the moon with mattress and thank you for fitting it in before Christmas. Fits like a glove! Have a great Christmas and thanks again. Cheers!
      Mark and Sharon Knight / Client
    • Very helpful service to find the right mattress for our needs. Our whole house is full of Bed man mattresses including our youngest in a cot. I won't hesitate to recommend this company to family and friends. Great service and extremely reasonal prices. Thanks!
      Gabby Tellis/ Client

    Our Team